Knowledge management is the key to successful communities of practice (online)

How can I make my community practice really effective?

How can I prevent my network becomes "notwork?

Communities (network m) underlie management successfully knowledge in most organizations.They are the lifeblood of an informal exchange of knowledge in General communities undergo several stages as they develop. This article shall be drawn from the popular fieldbook management knowledge, the author defines the key steps to creating and sustaining a successful community practices by providing practical advice and tips for every part of the life cycle.

The guidelines below are taken from the book "learning to Fly-practical knowledge management from leading and learning organizations" (Chris Collison and Geoff Parcell) and sets the number of steps in deploying, energising and sustaining communities (network s) in your organization.

1. planning

Assemble a list of potential participants. use links-ask people if they can recommend others to participate.Consider the possibility of enlargement will benefit from diversity. members are not closely related to the domain of interest in different views of your network?

2. Action:-go/
Check for duplication or overlap with other network s/groups, check the network and make clear go/solution.
There are spheres realistic, or subject matter is too wide for a single network?Take some soundings from potential members and to consider splitting into two or more sub network s if necessary.

Getting started

3. conduct face-to-face initial workshop

Make sure that it includes social activity for building relationships and trust. If most interactions will probably be via email or phone, it is important to build relationships.

4. the "Charter" collectively
Development of a simple "Charter", which may include:
rationale and scope for network, key role (mediator, author, etc.), waiting for the time of the will of the people (looking for assistance in providing air cover "from their managers?), code of conduct-as members work together and key processes/tools, the feeling of" what success looks like, and in any relevant key performance indicators (KPIs).(but avoid over-burdening network measures at an early stage in his growth)
5. review the tools to support

Check out the available instruments and their distribution among the members, especially for network which crosses organizational boundaries.

6. appoint a mediator
Moderator network, some of which, in practice, can be used with other users in network may include:
The network meetings/teleconferences; maintaining mailing lists network; owning and maintaining a common information and knowledge resources; monitoring performance network and stimulating and pressure members network if necessary; as the Coordinator for network, both internally and for those who are outside network


Note-broker network don't need "subject experts.Much more important is the ability to include other persons involved and the work behind the scenes to keep network "cooking".

7. setting up an e-mail distribution list and send an e-mail message with the
Create an email distribution list for your network consisting of potential members names defined. This should lead to further communications.
Network Coordinator must be defined as the owner of this and you can add or remove people from the distribution yourself.
The initial contact to initiate a dialogue.

The pace of construction

8. primary discussion of certain issues
Creating behaviors by setting the Member with special needs (the do it yourself, if possible).
In the early stages, it is important to demonstrate response coordinator must be ready to pick up the phone and click on the answers behind the scenes.

9. publish network

What the media exists in your organization?You can write short news article to the appropriate internal or external magazine describing the network and its purpose?

10. Advertising quick wins
When you get answers to your questions or transfer of ideas between members, celebrate and make sure that everyone knows

11. activity monitoring ...
Follow discussion forum/Q and effectiveness:
Frequency input Frequency response number of unanswered voprosovDlâ large network s-number of graduates of Carpenters
12. maintenance connection
Schedule of regular teleconferences, consolidate achievements, make a list of "frequently asked questions and common space/Web site.

Renewed commitment

13. to clarify the
For large network s contact existing members, reminding them to let you know if they would like to be removed from the list. it is better to have a small group of committed members than larger groups with variable commitment.

14. F2F meetings
Consider the personal collection of resume relations and to introduce new members

15. Keep the focus on business issues
Continue to ask frequently asked questions-more success stories.

16. performance overview
How does the network on his contract, mission and key performance indicators (KPIs)? there are still regularly examples of success?

17.
Don't be afraid to threaten "turn off" network and check the response of people soon would not object if they firmly believe in it!

This time the Zakat, your community Or reinvent it??
Consider the options
Solution for the future:
Continue? celebrate and close the Overwritten?? results pane divided into sub network s?
Conclusion

Launch and support a successful communites of practice is one of the most effective ways to keep your investments in management knowledge she took the thought and effort to get started, but with the right people and the steps outlined above, they can bring kilometres of life in any organization.